Here's the raw facts on the three different umbraco editions. For a better understanding between the standard and the premium level support, you might want to look at some sample questions too.
| |
pro with no support
|
pro with standard support
|
pro with premium support
|
| Includes umbraco Courier |
X |
X |
X |
| Includes umbraco Concierge |
X |
X |
X |
| Future developer tools |
All future developer tools released by umbraco i/s will automaticly be included in umbraco Pro |
| Full source code available |
X |
X |
X |
| Support from the core team |
|
X |
X |
| Microsoft Certified Edition* |
X |
X |
X |
| Ticket system with full log |
|
X |
X |
| Upgrade notification service |
|
X |
X |
| Guaranteed response time |
|
72 hours |
48 hours |
| Support period |
|
3 months |
12 months |
| Architectual advising |
|
|
X |
| Price |
€ 800**
$ 1.150
|
€ 1.500**
$ 2.200
|
€ 3.000**
$ 4.300
|
| Optional fee for subsequent years |
N/A |
N/A*** |
€ 2.500**
$ 3.200
|
| Perfect for |
Developers who can handle everything on their own, but want the convenience of the pro developer tools like concierge and courier
|
Projects with a need to have direct access to the core team to ensure a great project start
|
Websites with continual development, with a need for advice on site achitecture and best-practices.
|
| |
|
|
|
* Microsoft Certified Edition available by the end of 2008
** 25% sales tax will be added for Danish companies
*** Standard support cannot be extended, but can be upgraded to Premium support after 3 months for the subsequent year fee for Premium support.